OSLO has a strict 24 hour cancellation policy, we require a 40% deposit for all online bookings for repeat clients and 50% for all new clients which will be charged at time of booking.
If you cancel your appointment without giving the salon 24hrs notice, you will incur a 100% charge of the cost of the treatment(s) that is cancelled.
This will also be the outcome if you simply do not show up to your appointment in the salon. Contact the salon as soon as possible by phone to cancel and re-arrange your appointment if you need to reschedule.
Please note in some cases loyalty points for the value of the treatment missed will be removed to cover the cost of the treatment.